PharmaNutrics USA Privacy Policy

Introduction

This Privacy Policy for PharmaNutrics USA applies to the websites, social media channels, or mobile applications (collectively, “Site” or “Sites”) owned and operated by PharmaNutrics USA (collectively “we” or “us”) regarding the collection, use and disclosure of information you submit to us through the Site. 

User Consent

By accessing or otherwise using the Site, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the Site’s Terms of Use and Terms of Sale.  You expressly consent to the processing and use of your information as described herein.

Types of Information Collected

We collect certain "Personal Information" about you which may include, but is not limited to, information that is personally identifiable such as your first and last name, email address, mailing address (including zip code), user ID number, credit card information and other associated non-public information. In addition, this information can be collected as a result of the Products a user requests information about or purchases from us. Finally, PharmaNutrics USA can collect or process personally identifiable information, such as a user’s Internet domain or IP address, as part of the normal operation of our Site, or during the normal course of a user’s activities on or use of our Site. We also collect data that is associated with the foregoing, as well as "Anonymous Information," which is information that is not associated with or linked to your Personal Information and does not, based on our understanding, permit the identification of individual persons.

Collection and Use of Information

We collect Personal Information you voluntarily submit to us through the Site. It is optional for you to utilize this Site. If you elect to utilize certain aspects of this Site, we may ask you to provide us with certain Personal Information about yourself, such as your first and last name, mailing address (including zip code), company name, email address and telephone number. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. If you do not provide certain mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. We may offer contests, sweepstakes or other contests that will require you to sign up and provide additional Personal Information. In that case, we will collect the information provided along with your involvement in such activity. Additionally, we reserve the right to collect any other information that you voluntarily enter, including Personal Information, into any postings, comments, feedback, or forums on the Site.

We may, but are in no way obligated to, provide for referral to another site or program that allows you to recommend the Site or an article to a friend. If you choose to do so, we will ask for your referral’s name and email address. We will automatically send your friend one or more communications with either the product you have purchased or an invitation for them to visit the Site. The communication will allow the referral to unsubscribe from further communications. We will collect this information for the sole purpose of sending an invitation to visit the Site, sending their product and tracking the success of any referral program. We will also collect your email address and the full content of your email, including attached files, and other information you provide. We may use and display your full name and email address to your referral. Additionally, we use your email address to contact you about the status of your referral. We collect the information described below regarding you and other users in connection with the Site and Products.

Information Provided by You or Authorized by You: When you sign up for an account or use our Site and Products, you voluntarily provide certain information about yourself. This information can include your name, profile photo, email address, location, taste and lifestyle preferences, product category preferences, and any other information that you provide. If you purchase products or services, then we will also ask for additional information, such as your credit card number and billing address.

PharmaNutrics USA also collects and stores the content that you contribute to the Site, for example product recommendations, ratings, reviews, comments, questions, replies, “likes,” “helpful” votes, etc.

Information Collected Using Cookies and Other Technology: We may collect the following types of data via technology as you use our Site:

Log Data: When you use our Site, our servers automatically record information (“log data”) including information that your browser sends whenever you visit a website. This log data may include your Internet Protocol address, browser type and settings, the date and time of your request, how you used PharmaNutrics USA, and cookie data.

Cookie Data: Depending on how you’re accessing our Products, we may use “cookies” (a small text file sent by your computer each time you visit our Site, unique to your PharmaNutrics USA account or your browser), or similar technologies to record log data. When we use cookies, we may use either “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser deletes them). For example, we may use cookies to store certain preferences or settings. Some of the cookies we use are associated with your PharmaNutrics USA account (including Personal Information about you, such as the email address you gave us). You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org. Note that some features of the Products may not function properly if the ability to accept cookies is disabled. We, or our authorized third-party representatives may use cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit, the site you immediately came from and the site you immediately go to after accessing the Site. It will also collect data about the use of the Site including what programs, applications, advertisements and terms you searched, viewed or clicked. Should you be directed to any other site from the Site, we are not responsible for the acts of other sites and this Privacy Policy does not apply to that site.

Pixel Tags: We may use “pixel tags” (tiny graphic images with unique identifiers, similar in function to cookies, that are used to track online movements of web users). In contrast to cookies, which are stored on a user’s computer hard drive, pixel tags are embedded invisibly in web pages. Pixel tags allow us to send email messages in a format users can read, and they tell us whether emails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce, eliminate, or modify the types of emails that users receive. 

Device Information: In addition to log data, we may also collect information about the device from which you’re logging into PharmaNutrics USA, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you use and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider. 

Use of Information: We use or may use the information collected as described herein, including to: (a) provide, improve and monitor the effectiveness of our Products or other businesses of PharmaNutrics USA; (b) develop new Products or services; (c) protect PharmaNutrics USA and our users; (d) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site; (e) provide custom, personalized content and information; (f) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (g) diagnose or fix technology problems; (h) help you efficiently access your information after you sign in; (i) send you updates, notifications, newsletters, marketing materials and other information that may be of interest to you; (j) respond to your questions or comments; and (k) process applicable payments and collect amounts that you owe PharmaNutrics USA.

 

Disclosure of Information

We may share your information with third parties as described in this section.

Content: When you contribute content to our Site - for example product recommendations, ratings, reviews, comments, questions, replies, “likes,” and “helpful” votes - this content will be made publicly available on the Site (where it will be accessible by both registered and unregistered users), and will potentially be made available on partner sites as well. This content may also be featured or used in PharmaNutrics USA's or its related companies’ marketing materials. In addition, when you populate your public profile on PharmaNutrics USA, that information is also accessible to anyone. You always have the option to delete a specific piece of content or terminate your account (resulting in removal of all of your content from display on the Site) at any time.

Social Networking Sites: We may share your information with third-party social networking services if you have chosen to link your PharmaNutrics USA account to third-party social networking services (e.g., Facebook), as the Products may allow you to choose to publish your activity on PharmaNutrics USA to them. By default, we will not publish your activity on PharmaNutrics USA to such services without your express consent. 

Third-Party Service Providers: We may share your information with third-party business partners, consultants and service providers that perform services on our behalf for the purpose of providing the Products to you (e.g., email providers, content or product fulfillment, analytics companies, etc.). Our business partners will be given limited access to your information that is reasonably necessary to deliver the Products. We may also share your information with our business partners who offer a service to you jointly with us, for example, when running a co-sponsored contest or promotion. From time to time, we may share your information with third parties who we think may offer you products or services you may enjoy. 

Links to Third-Party Sites: We are not responsible for the practices employed by websites or services linked to or from the Products, including the information or content contained therein. Please remember that when you use a link to go from the Site to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our Site, are subject to that third party’s own rules and policies.

Affiliates and Acquisitions: We may share some or all of your information with any parent company, subsidiaries, joint ventures, or other companies under common control with PharmaNutrics USA (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy. We may buy or sell, divest or transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as name and email address, and other user information related to the Products (as described herein) will likely be among the items transferred in these types of transactions. We may also sell, transfer or assign such information in the course of corporate divestitures, reorganizations, mergers, acquisitions, bankruptcies, dissolutions, liquidations or similar transactions or proceedings involving all or a portion of the company.

Other disclosures: We may share your information to third parties without your consent if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or PharmaNutrics USA; or to detect, prevent, or otherwise address fraud, security or technical issues.

Aggregated Information: We may aggregate or anonymize information collected through the Site and Products so that the information does not identify you. We may use or disclose aggregated, anonymized and other non-personally identifiable information for any purpose, including for research and marketing purposes, and our use and disclosure of such information is not subject to restriction.

Use and Disclosure of Anonymous Information

This Privacy Policy does not limit our use or disclosure of any Anonymous Information in any way, and we reserve the right to use and disclose Anonymous Information to our partners, advertisers and other third parties in our absolute discretion.

The Ability of Others to View Your Information

When you use the Site, certain information you post or provide on the publicly available portions of the Site, may become publicly available and may be collected and used by others, including people outside of the control of the Site. We have no obligations with respect to any information that you post to publicly available parts of the Site.  

Third-Party Sites and Advertising

The Site may contain links to other sites. We are not responsible for the privacy practices or the content of such other websites and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites regardless whether we advertise on those sites or provide a link to those sites from our Site.  

Compliance with the California Consumer Privacy Act

It is the policy of PharmaNutrics USA to comply with the California Consumer Privacy Act. As of January 1, 2020, residents of the State of California have the legal right to request that all of their personal data be deleted from PharmaNutrics USA databases, networks, and servers.

PharmaNutrics USA considers personal data to be all Personal Information enumerated by the California Consumer Privacy Act, such as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, such as name, postal address, account name, email address, purchasing history, or other similar identifiers,” and all other Personal Information defined by the California Consumer Privacy Act.

A California resident who wishes to request that their Personal Information be deleted from PharmaNutrics USA databases, networks, and servers should transmit such a request to inspired@pharmanutrics.com. Only a resident of the State of California, or a person registered with the California Secretary of State authorized to act on a resident’s behalf, can exercise deletion rights under the California Consumer Privacy Act. PharmaNutrics USA cannot respond to a deletion request if we are unable to verify the identity of the person making the request. A request initiated from a customer account’s email address of record is considered sufficient verification. After receiving a request from a resident of the State of California for deletion of all Personal Information, PharmaNutrics USA will delete all Personal Information within three (3) business days of receiving the request.

Data Retention

PharmaNutrics USA will not retain a user’s personally identifiable information longer than is necessary for the purpose it was collected.

Ability to Unsubscribe 

Should you receive a promotional email from us, you may “opt-out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at inspired@pharmanutrics.com. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Site.  

Disclaimer of Guaranty of Security

We believe we have taken reasonable steps to protect your Personal Information. No one can fully guarantee or fully eliminate all risks associated with Personal Information and we make no such guarantees.

Revisions

This Privacy Policy is subject to occasional changes at our discretion.  We will post any such changes to this page and may otherwise post other alerts on the Site or communicate such changes through email. If you disagree with any such changes, please cease using the Site. Continued use following the posting of any such changes indicates your acceptance of the changes.  

Minors

Protecting children's privacy is important to us. We do not knowingly collect, maintain, or use Personal Information from children under the age of 13. This Site and the Products are intended for use by those over the age of 18. PharmaNutrics USA’s policy is that children under the age of 18 should not provide any personally identifiable information to a PharmaNutrics USA Site without a parent’s or guardian’s consent. PharmaNutrics USA encourages parents and guardians to instruct children about the safe and responsible use of personally identifiable information on the Internet. If you learn that a child under 13 has provided us with Personal Information without your consent, please contact us at inspired@pharmanutrics.com. If we learn that we have collected Personal Information from a child under the age of 13, we will delete that information and the child's account as quickly as possible. 

How to contact us

If after reviewing this Policy, you have any questions, comments, or concerns, please send us an email at: inspired@pharmanutrics.com or contact us at:

PharmaNutrics USA
PO Box 1660 
Woodstock, IL 60098